SHIPPING & RETURNS
Delivery charges
UK – FREE
Rest of the World – £7.95
Delivery times
When you place your order, you will automatically receive confirmation by email. If we are unable to dispatch an item for any reason, we will email you to let you know. We aim to dispatch your order within 1-2 working days.
Standard UK delivery is by First Class mail and should reach you within 1-4 working days. Orders usually arrive within this time frame – however, due to current circumstances, this may take a little longer depending on fulfillment capability/postal service.
Worldwide delivery is by Air Mail (or international courier for large orders). Please allow up to 28 days for delivery to the rest of the world.
Returns
Our policy
Your product is faulty
We’re sorry if your purchase isn’t up to our high standards. If your product is damaged or faulty, we’ll replace it at no extra charge. Please contact us within 30 days at [email protected] with proof of purchase and we’ll help fix this for you.
Money Back guarantee
Click here for details on what to do if you are not happy with the product.
You’ve changed your mind
If you change your mind about your purchase, you can return it for a full refund. All we ask is that:
- You don’t open the product
- You keep the product in its original packaging
- You have proof of purchase
- You get in touch with us to process your return within 30 days of purchasing it
Please contact our customer care team at [email protected] to begin the returns process.